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Applicants must exhaust at least one source of HEAP before applying and have an active account with National Grid. This grant is available to residents of upstate counties and can be received once per heating season.

Any service member who was active, deployed or wounded in the last 7 years is eligible for assistance, with proper documentation. Please see attachment in resource for eligibility criteria.

Must meet income eligibility requirements.

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Must be a WNY resident for a minimum of one year. Must be a United States veteran, active military or military spouse.

Income eligibility guidelines apply. For cooling assistance, must qualify for HEAP and have at least one family member with a medical condition made worse by heat.

Must be a Livingston County resident with a child in the home. Call for more information.

Applicants must have an active account with either NYSEG or RG&E, meet the HEAP income guideline, have an active disconnect notice, and exhausted all other assistance programs, such as HEAP, food stamps, Medicaid and local or county emergency aid. Active military and well-discharged veterans, regardless of income, can apply. This grant can be received once every 12 months.

Eligibility for customers who are active duty military personnel and veterans: Active duty military personnel and well-discharged (honorary or general) do NOT have to meet income guidelines, however there must be an active disconnect notice. The account may be in the spouse's​/partner's name. The military member or veteran does not have to reside in the household, however, the spouse​/partner must.