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Child Abuse Hotlines

Programs that provide immediate assistance for parents who have abused or fear they may abuse their children with the objective of defusing the parent's anger and frustration and ensuring the child's future safety through referrals for ongoing support and treatment. Also included may be services for abused children and concerned others who are in need of advice, guidance and/or emotional support. Hotline staff are generally available via telephone, email, chat and/or text.

Found 5 resources (displaying 5)

Thru: Monroe County Department of Human Services

Eligibility:
None.
Map Marker 1

Monroe County Department of Human Services Westfall Road

111 Westfall Road
Rochester, NY

Hours:
Child Protective: M-F 9:00AM-5:00PM. After hours: 4:00PM-12:00AM. On call: 12:00AM-9:00AM. After hours weekends and holidays: 9:00AM-7:00PM. On call: 7:00PM-9:00AM.

Thru: Ontario County Department of Social Services/DSS

Eligibility:
None.
Map Marker 2

Ontario County Department of Social Services Canandaigua

3010 County Complex Drive
Canandaigua, NY

Hours:
Office: M-F 8:00AM-5:00PM. Hotline: 24 hours.

Thru: Darkness To Light

Eligibility:
None.
Languages:
Spanish.

Darkness To Light

4900 O'Hear Avenue
Suite 205
Charleston, SC

Hours:
24 hours.

Thru: New York State Office of Children and Family Services

Eligibility:
None.
Languages:
Access to interpreter services.
Map Marker 3

New York State Office of Children and Family Services

Capital View Office Park
52 Washington Street
Rensselaer, NY

Hours:
24 hours.

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