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Extreme Heat Cooling Programs

Programs that provide access to air conditioned facilities, extend the hours during which public swimming pools and local spray grounds are open, activate street shower sites or take other steps to protect the public’s health during dangerously hot weather. Some communities operate hotlines that residents can call if they see people on the street who are in distress due to the heat so that vans can be dispatched to take victims to cooling centers or other places of shelter. At greatest risk during heat emergencies are older adults, young children, individuals with compromised immune systems and people who take certain types of medication. Existing health conditions such as chronic illness, hypertension, circulatory problems, and obesity can also heighten an individual’s vulnerability.

Found 9 resources (displaying 9)

Thru: Rochester City Hall

Eligibility:
None.
Map Marker 1

Rochester City Hall

30 Church Street
Rochester, NY

Hours:
SU-SA 12:00PM-6:00PM. City spray parks will remain open throughout the summer and will close for the season after the Sept 6th, 2021 Labor Day holiday.

Thru: Lifespan of Greater Rochester

Eligibility:
Low-income individuals ages 60 years and older who do not receive temporary assistance or SNAP benefits. If recipient of temporary assistance or SNAP benefits, then contact worker.
Map Marker 2

Lifespan of Greater Rochester

1900 S Clinton Avenue
Rochester, NY

Thru: Wayne County Department of Social Services

Eligibility:
Low income or recipient of Temporary Assistance and​/or SNAP benefits. Income guidelines apply. Furnace repair: home must be owner-occupied. For cooling assistance, must qualify for HEAP and also have at least one family member with a medical condition exacerbated by heat.
Map Marker 3

Wayne County Social Services Department

77 Water Street
Lyons, NY

Hours:
M-F 8:30AM-4:30PM. Call for dates for each Home Energy Assistance Program.

Thru: Catholic Charities Family and Community Services

Eligibility:
Must be a member of DHS Team 41 (Community SNAP). Call for information. For cooling assistance, must qualify for HEAP and also have at least one family member with a medical condition exacerbated by heat.
Map Marker 4

Catholic Charities Family and Community Services HEAP

1460 Lyell Avenue
Suite 400A
Rochester, NY

Hours:
Regular HEAP applications begin Nov. Emergency HEAP applications begin Jan.

Thru: Cayuga County Department of Social Services

Eligibility:
Low income or recipient of Temporary Assistance and​/or SNAP benefits. Income guidelines apply. Furnace repair: home must be owner-occupied. For cooling assistance, must qualify for HEAP and also have at least one family member with a medical condition made worse by heat.
Map Marker 5

Cayuga County Department of Social Services

160 Genesee Street
Auburn, NY

Hours:
M-F 8:00AM-5:00PM.

Thru: Livingston County Department of Social Services/DSS

Eligibility:
Income eligibility guidelines apply. For cooling assistance, must qualify for HEAP and have at least one family member with a medical condition made worse by heat.
Map Marker 6

Livingston County Department of Social Services/DSS

1 Murray Hill Drive
Mount Morris, NY

Thru: Monroe County Department of Human Services

Eligibility:
Low-income or recipient of Temporary Assistance and​/or SNAP benefits. Income guidelines apply. Furnace repair: home must be owner-occupied. For cooling assistance, must qualify for HEAP.
Map Marker 7

Monroe County Department of Human Services Westfall Road

111 Westfall Road
Rochester, NY

Hours:
M-F 9:00AM-3:00PM.

Thru: Ontario County Department of Social Services/DSS

Eligibility:
Must be a resident of area served. Eligibility is based on family size and annual income. For cooling assistance, must qualify for HEAP and have at least one family member with a medical condition made worse by heat.
Languages:
American Sign Language, Spanish
Map Marker 8

Ontario County Department of Social Services Canandaigua

3010 County Complex Drive
Canandaigua, NY

Thru: Seneca County Division of Human Services

Eligibility:
Low income or recipient of Temporary Assistance and​/or SNAP benefits. Income guidelines apply. Furnace repair: home must be owner-occupied. For cooling assistance, must qualify for HEAP and also have at least one family member with a medical condition made worse by heat.
Map Marker 9

Seneca County Division of Human Services

1 DiPronio Drive
Waterloo, NY

Hours:
M-SU 8:30AM-5:00PM.

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