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Income eligibility guidelines apply. For cooling assistance, must qualify for HEAP and have at least one family member with a medical condition made worse by heat.

Any service member who was active, deployed or wounded in the last 7 years is eligible for assistance, with proper documentation. Please see attachment in resource for eligibility criteria.

Over 60 years of age and​/or disabled, low income.

Adults over the age of 18 with children under the age of 18, resident of area served.

Must be a resident of area served. Eligibility is based on family size and annual income. For cooling assistance, must qualify for HEAP and have at least one family member with a medical condition made worse by heat.

American Sign Language, Spanish

Ages 60 years and older. Spouse of any age. Transportation: Ages 60 years and older. Must be a resident of Henrietta. Meals provided as part of the Monroe County Nutrition program.

English

Applicants must have an active account with either NYSEG or RG&E, meet the HEAP income guideline, have an active disconnect notice, and exhausted all other assistance programs, such as HEAP, food stamps, Medicaid and local or county emergency aid. Active military and well-discharged veterans, regardless of income, can apply. This grant can be received once every 12 months.

Eligibility for customers who are active duty military personnel and veterans: Active duty military personnel and well-discharged (honorary or general) do NOT have to meet income guidelines, however there must be an active disconnect notice. The account may be in the spouse's​/partner's name. The military member or veteran does not have to reside in the household, however, the spouse​/partner must.

Must be a resident of zip code area 14580.

Resident of area served.

Low-income individuals ages 60 years and older who do not receive temporary assistance or SNAP benefits. If recipient of temporary assistance or SNAP benefits, then contact worker.