Family Services

thru: The Community Place of Greater Rochester, Inc.

Financial assistance is not available at the moment, all non financial services are available.

Offers Family and Emergency Services including: 
  • Utility gas and electric bill payment assistance.
  • Family support and case management services.
  • Advocacy and referrals.
  • Rent Payment Assistance for those who have court cases and have not received EPPI. 
Member of the Emergency Services and Family Stabilization Network.

Language Access BadgeLanguage Access

Eligibility: Must reside in area served. Eligibility varies for services. Utility Assistance: Must have shut off notice and denial letter from DHS. Please call for further information.

Application Process: Call for an appointment. Does not accept drop ins. People must call ahead for an appointment and they will be informed at that time what they need to bring.

Required Documentation: Call for information.

Fees: Call for information.

Coverage Note: Zip codes 14605, 14607, 14609, 14610, and 14621.

Languages: Spanish


This program is offered at multiple sites:

Main Office

Map Marker 1
57 Central Park
Rochester NY 14605
M-F 8:30AM-5:00PM. Call for program hours.


Parsells Avenue Office

Map Marker 2
145 Parsells Avenue
Rochester NY 14609
M-F 8:30AM-5:00PM.
Bus Service:
RGRTA #42.


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