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Family Services

thru: The Community Place of Greater Rochester, Inc.

Offers Family and Emergency Services including: 
  • Utility gas and electric bill payment assistance
  • Family support and case management services
  • Advocacy and referrals
  • Rent Payment Assistance for those who have court cases and have not received EPPI. 
Member of the Emergency Services and Family Stabilization Network.

Language Access BadgeLanguage Access

Eligibility: Must reside in area served. Eligibility varies for services.
Utility Assistance: Must have shut off notice and denial letter from DHS.
Please call for further information.

Application Process: Call for an appointment. Does not accept walk-ins. People must call ahead for an appointment and they will be informed at that time what they need to bring.

Required Documentation: Call for information.

Fees: Call for information.

Coverage Note: Zip codes 14605, 14607, 14609, 14610, and 14621.

Languages: Spanish

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This program is offered at multiple sites:

Main Office

Map Marker 1
57 Central Park
Rochester NY 14605
Hours:
M-F 8:30AM-5:00PM. Call for program hours.

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Parsells Avenue Office

Map Marker 2
145 Parsells Avenue
Rochester NY 14609
Hours:
M-F 8:30AM-5:00PM.
Bus Service:
RGRTA #42.

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Staff

585-288-0021

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