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Case/Care Management

Programs that develop plans for the evaluation, treatment and/or care of individuals who, because of age, illness, disability or other difficulties, need assistance in planning and arranging for services; which assess the individual's needs; coordinate the delivery of needed services; ensure that services are obtained in accordance with the case plan; and follow up and monitor progress to ensure that services are having a beneficial impact on the individual. Case management is a collaborative process characterized by communication, advocacy and resource management to promote high quality, cost-effective interventions and outcomes.

Found 118 resources (displaying 1 - 10)

Thru: Action for A Better Community

Living with HIV or engaging in risk behaviors for HIV, STIs, and viral hepatitis.
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Action for A Better Community Action Front Center

33 Chestnut Street
Rochester, NY

M-F 8:30AM-5:00PM. Drop-in HIV testing M 1:00PM-4PM, W 9:00AM-4:00PM. Other times by appointment.

Thru: United States Veterans Administration Medical Center Canandaigua

Veteran of one of the US Armed Forces. Honorably discharged. Veterans of allied countries may be treated if care is authorized by said countries.
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VA Finger Lakes Healthcare System at Canandaigua, NY

400 Fort Hill Avenue
Canandaigua, NY

Thru: HCR Care Management

Individual 18 or older, who receives Medicaid and has a chronic medical diagnosis.
Bosnian, Burmese, Croatian, French, Hindi, Karen, Nepali, Serbian, Somali, Spanish
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Finger Lakes Office

85 Metro Park
Rochester, NY

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Syracuse Office

290 Elwood Davis Road
Suite 104
Liverpool, NY

Thru: Hillside

Medicaid recipients, including those who are already members of a Managed Care Organization (individuals who have both Medicaid and Medicare are also eligible).

Those eligible need to meet one of the following conditions:
Two or more chronic health conditions, such as asthma, diabetes, heart disease, mental health condition, or substance use disorder
A significant mental illness
A diagnosis of HIV ​/ AIDS
Spanish, American Sign Language
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Rochester Office

1 Mustard Street
Rochester, NY

M-F 9:00AM-4:00PM.

Thru: Villa of Hope

Ages 18 and up
Must be a Medicaid recipient
-Must meet one of the following conditions: a significant mental illness two or more chronic health conditions such as asthma, diabetes, heart disease, mental health condition, or substance use disorder
-Must have risk factors that impact daily life functioning
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Villa of Hope - Jay Street

1099 Jay Street
Building P
Rochester, NY

M-F 9:00AM-5:00PM. 24 hour on-call available for enrolled clients.

Thru: Catholic Charities Steuben/Livingston

Call for information.
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Catholic Charities of Livingston County

34 E State Street
Mount Morris, NY

Thru: Baden Street Settlement

Documented evidence by licensed professionals that diagnosis exists.

Thru: Empowering People's Independence

Varies by program. Call for information.
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Empowering People's Independence - Endicott

31 Adams Avenue
Endicott, NY

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Empowering People's Independence - Rochester

1650 South Avenue
Rochester, NY

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Empowering People's Independence - Syracuse

6493 Ridings Road
Suite 115
Syracuse, NY

Thru: Maxim Healthcare Group

Ages 18-52 years. Traumatic brain injury or stroke. Eligible for Medicaid.
Spanish language assistance available.
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Maxim Healthcare Services

150 State Street, Suite 140
Rochester, NY

Thru: Wayne County Department of Aging and Youth

Ages 60 years and older. Spouse, family or interested persons of those aged 60 years and older. Call for information.
Map Marker 13

Wayne County Department of Aging and Youth

1519 Nye Road
Suite 300
Lyons, NY

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