Family Services
thru: The Community Place of Greater Rochester, Inc.
• Offers Family and Emergency Services including:
- Utility gas and electric bill payment assistance
- Family support and case management services
- Advocacy and referrals
- Rent Payment Assistance for those who have court cases and have not received EPPI.
Language Access
Eligibility: Must reside in area served. Eligibility varies for services.
Utility Assistance: Must have shut off notice and denial letter from DHS.
Please call for further information.
Application Process: Call for an appointment. Does not accept walk-ins. People must call ahead for an appointment and they will be informed at that time what they need to bring.
Required Documentation: Call for information.
Fees: Call for information.
Coverage Note: Zip codes 14605 (partial), 14607, 14609, 14610, and 14621 (partial).
Languages: Spanish
This program is offered here:
Parsells Avenue Office

145 Parsells Avenue
Rochester NY 14609
Rochester NY 14609
Main:
Staff
Christal Owens
Manager of Family Services
cowens@communityplace.org
585-288-0021 or 585-867-1417