Housing Counseling Services

thru: The Housing Council at PathStone, Inc.

Provides home owner services to first time homebuyers as well as current homeowners.  
  • Tenant Education.
  •  Help for seniors.
  • Foreclosure prevention.
  • Homeowner repair grants information (Housing council doesn't provide grants but can help in finding information).
  • First-time homebuyer education and counseling.

Offers landlord services such as courses to help better manage their properties and Paint lead safety, provides free and low cost publications and forms to help them manage relationships with tenants.

Schedules inspections for Landlords accepting LTSA's (Landlord Tenant Security Agreement).  

Offers  information and referral hotline for homeownership and rental related questions.

Provides a rental registry with available housing units for rent. The list is updated every Tuesday and Thursday and is available on the website. The registry cannot be mailed.

Member of the Healthy Homes Partnership.

Additional information on current programs available on agency website.
  • Does not provide financial assistance for rent or security deposit.

Cultural Competency BadgeCultural Competency

Language Access BadgeLanguage Access

Eligibility: Call for information or visit website,

Application Process: Call for information or find applications on agency website.

Required Documentation: Call for information.

Fees: No fee for service except for workshops.

Coverage Note: Monroe County and surrounding areas.

Cultural Competency: Signage and advertising for diverse populations, Cultural competency, diversity, equity, and inclusion training for staff, Staff reflects population served

Languages: American Sign Language, Spanish- Staff provides service in language offered, Staff provides in-person interpreter, Language line, Materials/literature in language indicated, Website can be translated


This program is offered at multiple sites:

PathStone Batavia Office

Map Marker 1
30 Jefferson Avenue
Batavia NY 14020
M-F 8:30AM-4:30PM.
Disabilities Access:


PathStone Canandaigua Office

Map Marker 2
5297 Parkside Drive
Suite 410
Canandaigua NY 14424
Toll Free:
M-F 8:30AM-4:30PM.
Closed for lunch 12:00PM-12:30PM.
Hotline hours 9:00AM-12:00PM.
Disabilities Access:


The Housing Council at PathStone, Inc.

Map Marker 3
75 College Avenue
4th Floor
Rochester NY 14607
Toll Free:
M-F 8:30AM-4:30PM.
Closed for lunch 12:00PM-12:30PM.
Hotline hours: 9:00AM-1:00PM.
Disabilities Access:


Legal Status


more agency info

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