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Opioid Treatment and Response Team

thru: Finger Lakes Area Counseling and Recovery Agency

Offers immediate response services including overdose prevention, treatment, and community recovery support for addiction to prescription opioids and illicit drugs such as heroin. Helps those in crisis and reduce opioid-related deaths.

Offers a mobile crisis team & telehealth support. The FLACRA Mobile Crisis Team responds throughout the Finger Lakes region, providing onsite emergency support for those in crisis who are without transportation. The mobile van offers telehealth video conferencing with doctors, nurses, and clinicians.

Offers a medication assisted treatment & peer support. Medication Assisted Treatment uses medication, counseling, and behavioral therapies to provide a whole-patient approach to treatment. Peer support is an integral part of this service and available to clients 24/7.

Cultural Competency BadgeCultural Competency

Language Access BadgeLanguage Access

Eligibility: Anyone experiencing a crisis related to mental health needs or substance abuse.

Application Process: Call for information.

Required Documentation: Call for information.

Fees: Call for information.

Coverage Note: Monroe, Ontario, Yates, Seneca, Wayne, and Schuyler Counties.

Cultural Competency: Signage and advertising for diverse populations, Cultural competency, diversity, equity, and inclusion training for staff, Staff reflects population served

Languages: Spanish- Staff provides service in language offered, Language line, Website can be translated

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This program is offered at multiple sites:

Clifton Springs Outpatient Clinic

Map Marker 1
28 E Main Street
Clifton Springs NY 14432
Hotline/Warmline:
(Crisis Line & Access Team)
Hours:
M-TH 8:00AM-8:00PM.
F 8:00AM-4:00PM.
Bus Service:
Spa Apartments bus stop in Clifton Springs.
Disabilities Access:
Accessible.

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Farmington Outpatient Clinic

Map Marker 2
1386 Hathaway Drive
Farmington NY 14425
Hotline/Warmline:
(Crisis Line & Access Team)
Hours:
M-TH 7:30AM-8:00PM.
F 7:30AM-4:00PM.
SA-SU 8:00AM-2:00PM.
Please contact clinic location as hours may be subject to change.
Bus Service:
Tops Market Bus Stop in Farmington.
Disabilities Access:
Accessible.

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Finger Lakes Area Counseling and Recovery Agency

Map Marker 3
28 E Main Street
Clifton Springs NY 14432
Main:
(Administrative)
Hours:
24 hours.
Bus Service:
Yes.

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Geneva Outpatient Clinic

Map Marker 4
116 Lewis Street
Geneva NY 14456
Hotline/Warmline:
(Crisis Line & Access Team)
Hours:
M-TH 8:00AM-8:00PM.
F 8:00AM-6:00PM.
Bus Service:
Geneva General Hospital bus stop in Geneva.
Disabilities Access:
Accessible.

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Penn Yan Outpatient Clinic

Map Marker 5
2466 Route 54A
1 Keuka Business Park, Suite 300
Penn Yan NY 14527
Hotline/Warmline:
(Crisis Line & Access Team)
Hours:
M-TH 8:00AM-8:00PM.
F 8:00AM-5:00PM.
Please contact the location as hours may be subject to change.
Disabilities Access:
Accessible.

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Rochester FLACRA Mental Health Services

Map Marker 6
339 East Avenue
Suite 303
Rochester NY 14604
Crisis Line:
Hours:
M-TH 9:00AM-8:00PM.
F 9:00-5:00PM.
SA 8:00AM-2:00PM.

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