Consumer Assistance and Protection
thru: New York State Department of Health
• Enforces federal and state health care standards, codes, rules and regulations to maintain acceptable patient care standards.
• Investigates complaints concerning health care facilities, hospitals, nursing homes, home health agencies, clinics, and emergency medical services, physicians, nurses, or other health care providers, and health insurance providers.
• Investigates complaints concerning health care facilities, hospitals, nursing homes, home health agencies, clinics, and emergency medical services, physicians, nurses, or other health care providers, and health insurance providers.
This program is offered here:
New York State Department of Health - Rochester Field Office
335 E Main Street
Rochester NY 14604
Rochester NY 14604
Main:
Hours:
M-F 8:30AM-4:45PM.