Home Energy Assistance Program

thru: Wayne County Department of Social Services

• Processes applications for financial assistance for low-income individuals through the Home Energy Assistance Program (HEAP), which offers various benefit components such as:

Regular benefit: Assists low-income individuals with the cost of heating their homes
Emergency benefit: Assists low-income individuals facing a heat or heat-related energy emergency
Heating equipment repair or replacement: Assists low-income homeowners repair/replace their furnaces
Heating Equipment Tune-Up: Provides equipment inspections and cleanings before the start of the heating season
Cooling Assistance: Provides cooling assistance service to HEAP-eligible households, including individuals with a documented medical condition exacerbated by heat

Eligibility: Low income or recipient of Temporary Assistance and/or SNAP benefits. Income guidelines apply. Furnace repair: home must be owner-occupied. For cooling assistance, must qualify for HEAP and also have at least one family member with a medical condition exacerbated by heat.

Application Process: Regular benefits: Call, visit website or mail in application. SNAP recipient households: Call worker for assistance. Temporary assistance households: Call worker assigned to household. All other households: Call appointment line for information. Emergency benefits: Call or walk in. Must have already received a regular HEAP benefit.

Required Documentation: Call for more information.

Fees: No fee for services.

Coverage Note: Wayne County.