Behavioral Health Access and Crisis Center
thru: Rochester Regional Health - St. Mary's Campus
• Provides adults with walk-in support for urgent mental health and substance use issues, including:
- Opioid use and other substance use issues
- Self-harm
- Unable to follow up with Mental Health Provider
- Relationship Problems
- Depression
- Anxiety
Language Access
Eligibility: Ages 18 and older experiencing urgent mental health issues. Life-threatening issues will be redirected to emergency room (bleeding, suicide attempt, life-threatening illness, overdose, medical concerns).
Application Process: Walk-in. Individuals may also call ahead to be accepted as soon as space is available. If there is a wait, staff may provide an estimate of the current wait time before individual can be seen.
Required Documentation: Copy of insurance ID card and a photo ID.
Fees: Accepts most insurance. Call for information.
Coverage Note: Monroe County.
Languages: Spanish
This program is offered here:
St. Mary's Campus
65 Genesee Street
Rochester NY 14611
Rochester NY 14611
Hours:
Varies by program.
Bus Service:
On the bus line.
Disabilities Access:
Elevator.
Staff
Melissa Shoemaker, LCSW
Program Manager
585-368-3950