Home Energy Assistance Program
thru: Lifespan of Greater Rochester
• Facilitates applications for financial assistance to seniors through the Home Energy Assistance Program (HEAP), which offers various benefit components.
- Regular Benefit: assists low income individuals with the cost of heating their home.
- Emergency Benefit: assists low income individuals who are facing a heat or heat related energy emergency.
Cultural Competency
Language Access
Eligibility: Low-income individuals ages 60 years and older who do not receive temporary assistance or SNAP benefits. If recipient of temporary assistance or SNAP benefits, then contact worker.
Application Process: By mail or over the phone. No walk-ins, appointments only, some situations can be resolved over the phone. Call for information.
Required Documentation: Call for information.
Fees: No fee for services.
Coverage Note: Monroe County.
Cultural Competency: Signage and advertising for diverse populations, Cultural competency, diversity, equity, and inclusion training for staff, Staff reflects population served
Languages: - Language line, Website can be translated
This program is offered here:
Lifespan of Greater Rochester
1900 S Clinton Avenue
Rochester NY 14618
Rochester NY 14618
Hours:
M-F 8:30AM-4:30PM.
Bus Service:
Public transportation available.
Disabilities Access:
Accessible.
Email:
