Home Energy Assistance Program/HEAP
thru: Seneca County Division of Human Services
- Regular benefit: assists low income individuals with the cost of heating their home. Regular HEAP applications: Open November.
- Emergency benefit: assists low income individuals who are facing a heat or heat related energy emergency. Open January.
- Heating equipment repair or replacement: assists low income homeowners repair/replace their furnace. Heating Equipment Repair or Replacement applications: Open November.
- Heating Equipment Tune-Up: provides equipment inspections and cleanings prior to the start of the heating season. Heating Equipment Tune-Up Component Applications: Open November.
- Cooling Assistance: provides cooling assistance service to HEAP eligible households that include an individual with a documented medical condition that is exacerbated by heat. Cooling Assistance Applications: Open May.
Cultural Competency
Language Access
Eligibility: Low income or recipient of Temporary Assistance and/or SNAP benefits. Income guidelines apply. Furnace repair: home must be owner-occupied. For cooling assistance, must qualify for HEAP and also have at least one family member with a medical condition made worse by heat.
Application Process: Regular benefits: Call, visit website, or mail in application. SNAP recipient households: Call worker for assistance. Temporary assistance households: Call worker assigned to household. All other households: Call appointment line. Call for information. Emergency benefits: Call or walk in. Must have already received a regular HEAP benefit.
Required Documentation: Call for information.
Fees: No fee for services.
Coverage Note: Seneca County.
Cultural Competency: Signage and advertising for diverse populations, Cultural competency, diversity, equity, and inclusion training for staff
Languages: - Language line, Materials/literature in language indicated
This program is offered here:
Seneca County Division of Human Services
Waterloo NY 13165
Staff
Michael J Whirtley
Comissioner of Human Services
MWhirtley@co.seneca.ny.us
315-539-1830