thru: New York State Office of Temporary and Disability Assistance
• Assists cardholders file a claim if they suspect a transaction error occurred.
• Provides information on how to report a damaged, lost, or stolen cards.
• Assists cardholders to change their pin and reset their EBT account website account ID password.
Eligibility: EBT recipients.
Application Process: Call for information.
Required Documentation: Call for information.
Fees: No fee for service.
Coverage Note: New York State.
Languages: Arabic, Haitian Creole, Italian, Korean, Russian, Spanish, Chinese