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Businesses, renters, and homeowners located in regions affected by declared disasters.

Resident of area served.

Adult Medicaid recipients including managed care and dual-eligible – Medicaid and Medicare. Receiving the majority of their care in Monroe County, and the following:
- significant mental illness or serious emotional disturbance
- HIV​/AIDS
- complex trauma, if under 21
- two or more chronic health conditions (i.e. asthma, diabetes, heart disease, mental health condition, substance use disorder, etc.

Can accommodate other languages as needed.