Emergency and Family Services
thru: Salvation Army Rochester Area Services
• Provides immediate emergency assistance to households in crisis including:
- Food bags.
- Personal Hygiene Bag.
- Prescription Assistance.
- Bus Passes (when available).
- Stranded Traveler Assistance.
- Clothing Assistance.
- Diaper Assistance.
- Vouchers to area supermarkets for food and personal items.
- Advocacy and referrals to outside agencies.
- Crisis assessment and management.
- Bilingual Services.
- Registration for Salvation Army Programs (Project Bundle Up, Long Point Camp, Christmas Assistance, etc.)
Cultural Competency
Language Access
Eligibility: Programs: ages 18 years and over. Food vouchers: pending assessment from director of social services. Call for information.
Application Process: Call or visit office. Interviews done on a first come, first served basis for most services.
Required Documentation: Picture ID or 3 official documents with name on them.
Fees: Call for information.
Coverage Note: Monroe County.
Cultural Competency: Staff reflects population served
Languages: American Sign Language, Spanish- Staff provides service in language offered
This program is offered at multiple sites:
Salvation Army Rochester Area Services
70 Liberty Pole Way
Rochester NY 14604
Rochester NY 14604
Service/Intake:
Main:
Hours:
Office: M-F 8:30AM-4:00PM. Will plan for appointments after hours if needed.
Bus Service:
Public transportation available.
The Salvation Army Northwest Corps
100 West Avenue
Rochester NY 14611
Rochester NY 14611
Service/Intake:
Main:
Hours:
M by appointment.
TU, W, TH 9:00AM-2:00PM.
TU, W, TH 9:00AM-2:00PM.
The Salvation Army Temple Corps
915 N Clinton Avenue
Rochester NY 14621
Rochester NY 14621
Service/Intake:
Main:
Hours:
M-F 10:00AM-4:00PM.
Bus Service:
Public Transportation Available.
Staff
Torsha Hawkins
Director of Social Services
torsha.hawkins@use.salvationarmy.org
585-987-9500 ext. 2939
